Billing Operations apprenticeship
Provide unrivalled support. Create slick processes. Compile accurate reports. Join us our Billing Operations team and become part of an exciting team, giving Sky customers the brilliant service they expect.
What you’ll be doing:
You’ll work within our Billings Operations team:
- Ensuring that all reconciliations are completed accurately, to agreed deadlines
- Identifying, analysing and taking ownership of issues
- Helping improve the accuracy of reconciliations and reporting
- Following through to resolution, escalating as appropriate
- Working alongside other teams within Billing and Sky Support to review and improve internal and external processes
- Understanding audit, regulatory and internal controls, making sure that these are completed in a rigorous and timely manner
- Analysing processes within the team, identifying and escalating any trends or changes with a recommended course of action
- Compiling accurate management reporting information as required
- Prioritising your personal workload
What you’ll need to be:
- Collaborative and great with people
- A self-starter, resilient when it gets hectic
- A problem-solver
- Attention focussed and through with detail across projects
- Comfortable using Excel and PowerPoint
Location: Sky Watermark House, Alba Campus, Livingston, EH54 7HH
Closing: The date is currently Feb 17th 2020 but things change quickly so apply as soon as you can!
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